Terms and Conditions

Effective Date: May 1, 2023

Please read these Terms and Conditions ("Terms") carefully before using our website or engaging with our services. These Terms govern your access to, and use of our website and the services provided by Saffron ("Restaurant," "we," or "us"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use our website or services. .

User Conduct and Rules:

Welcome to Saffron website! To ensure a positive and enjoyable experience for all visitors, we kindly request that you adhere to the following user conduct and rules:

Respectful Language: Please use respectful and appropriate language when interacting with other users or leaving comments on our website. Any form of offensive, discriminatory, or abusive language will not be tolerated.
Personal Information: Avoid sharing personal information, such as your address, phone number, or financial details, in public areas of the website. Protect your privacy and exercise caution when interacting with other users.
Intellectual Property: Respect the intellectual property rights of others, including our restaurant. Do not use, copy, distribute, or modify any copyrighted materials found on our website without proper authorization.
Spam and Advertising: Our website is not a platform for spamming or advertising unrelated products or services. Refrain from posting promotional content or excessive links that are not relevant to the discussion or topic at hand.
Relevant and Constructive Contributions: When engaging in discussions or leaving comments, make sure your contributions are relevant to the topic. Add value to the conversation by providing thoughtful and constructive input.
Privacy and Data Protection: We are committed to protecting your privacy. Do not attempt to collect or disclose personal information of other users without their consent. Any unauthorized attempts to access or exploit our website's data will be strictly prohibited.
Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and ensuring its proper use. Do not share your account credentials with others.
Compliance with Laws: When using our website, you must comply with all applicable local, national, and international laws. Any illegal activities, including but not limited to hacking, fraud, or unauthorized access, will result in immediate termination of your access.
Feedback and Reviews: We appreciate your feedback and reviews, but please ensure they are honest, fair, and based on your genuine experiences. Avoid posting false or misleading information that may harm our restaurant's reputation.
Modifications and Enforcement: We reserve the right to modify these user conduct and rules at any time without prior notice. Failure to comply with these rules may result in temporary or permanent suspension of your access to our website.
By using our restaurant's website, you acknowledge and agree to abide by these user conduct and rules. We appreciate your cooperation in creating a friendly and welcoming online environment for all users. Enjoy your experience with us!

Note: These user conduct and rules can be customized according to the specific needs and policies of your restaurant.

Ordering:

You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website and outlet. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
All billing & delivery information (first and last name, mobile number, email address, complete delivery address) must be accurate & complete. This is necessary for delivery to take place successfully.
All orders will be processed & confirmed only after a 100% advance payment is made.
Taxes & delivery charges will be calculated after your product is added to the cart.
Delivery charges depend upon delivery areas & minimum order amount.
The minimum order amount to process your order, minimum order amount for free delivery & delivery charges are subject to change.
We may restrict orders and/or deliveries to certain areas and/or dates.
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person or per order.

Products & Services:

Prices for our products are subject to change without notice.
We have made every effort to display as accurately as possible the colors and images of our products that appear on the website. We cannot guarantee that your device’s display of any color will be accurate.
Products are handmade & hence the final product may not match the image on the website to 100%.
We reserve the right to limit the sales of our products, offers, discounts, promotions, or services to any person. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product, promotion or offer at any time.
We cannot guarantee product quality if they’re not stored as per storage instructions.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.

General:

We reserve the right to blacklist any customer that showcases disrespectful behavior, disregard or misconduct towards the company, its owners, or employees.
Occasionally there may be information on our website that contains inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, delivery charges & availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).
Ownership of the products is transferred completely to the customer only once full payment of the billed amount is made, and the product is delivered. Products are at the risk of the customers once they have been delivered.
You may not use our products & services for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the product & service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.
We shall not be liable to you for any modification, price change, suspension, or discontinuance of the products & services.

Intellectual Property:

The content on our website, including text, graphics, images, logos, and trademarks, is protected by intellectual property laws and is the property of Saffron or its licensors. You may not reproduce, distribute, modify, or use any content from our website without our prior written consent

Limitation of Liability:

To the fullest extent permitted by law, Saffron and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or services, even if advised of the possibility of such damages.

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Bengaluru, Karnataka. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

Changes to the Terms:

We reserve the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be effective immediately upon posting. Your continued use of our website or services after the posting of any modifications to the Terms constitutes acceptance of those changes.

Contact Us:

If you have any questions or concerns regarding these Terms, please contact us at “ssaffronrestaurant@gmail.com”

1.2 Usage Information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and website navigation paths. This information is collected through cookies and similar technologies. You can manage your cookie preferences through your browser settings.

Use of Information:

2.1 Personal Information: We may use the personal information we collect to respond to your inquiries, provide customer support, send you newsletters or promotional emails, process your transactions, and communicate with you about our services, updates, and changes to our policies.

2.2 Usage Information: We may use usage information to analyze trends, administer the website, track users' movements, and gather demographic information for aggregate use. This information helps us improve our website, understand user preferences, and optimize user experience.

Disclosure of Information:

3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

3.2 Legal Requirements: We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of others.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention:

When you place an order through the Site, we will maintain your Order Information in our records unless and until you ask us to delete this information.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of those websites before providing any personal information.

Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information.

Updates to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at “ssaffronrestaurant@gmail.com”

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.